​

Last Updated: August 9, 2026

Welcome to MARS PALACE. These Terms & Conditions govern your use of the MARS PALACE website and your purchase of products through our online shop.

By accessing or using the MARS PALACE website, you acknowledge that you have read and understood these Terms & Conditions. By placing an order, you agree to be bound by these Terms & Conditions, as well as the MARS PALACE Privacy Policy and Return & Exchange Policy.

If you do not agree to these Terms & Conditions, please do not use the website or place an order.

About MARS PALACE

MARS PALACE is an Ohio-based, woman-owned and operated business offering thoughtfully designed apparel and handmade goods inspired by traditional craftsmanship, nostalgic beauty, historical techniques, and enduring stories.

Many MARS PALACE garments are produced in small batches using traditional hand-block printing techniques. Because of the handmade nature of our products, subtle variations in print placement, color, texture, pattern, and other details may occur from one piece to another.

These variations are natural characteristics of the craftsmanship and contribute to the individuality of each piece.

Products & Availability

MARS PALACE products are often produced in small quantities, and some fabrics, designs, and collections may be available only for a limited time.

Product availability is subject to change without notice. Adding an item to your shopping cart does not guarantee that the item will remain available until checkout is completed.

We reserve the right to limit quantities, discontinue products, or modify product offerings at any time.

Product Descriptions

We make reasonable efforts to accurately represent the colors, materials, measurements, construction, and other characteristics of our products.

Because colors may appear differently depending on your device, monitor, or screen settings, we cannot guarantee that the color displayed on your screen will exactly match the physical product.

Measurements may vary slightly, particularly with handmade garments and textiles.

Small variations inherent to traditional hand-block printing and other handmade processes are not considered defects.

Orders & Order Acceptance

When you place an order through the MARS PALACE website, you are submitting a request to purchase the selected products.

After your order is submitted, you will receive an order confirmation. This confirmation acknowledges that we have received your order; it does not necessarily mean that your order has been finally accepted.

MARS PALACE reserves the right to refuse or cancel an order when reasonably necessary, including in circumstances involving:

• An item becoming unavailable

• An apparent pricing, product, or listing error

• Suspected fraudulent or unauthorized activity

• An inability to process or authorize payment

• An incorrect or incomplete shipping address

• Circumstances that prevent us from fulfilling the order

If MARS PALACE cancels an order after payment has been received, we will issue a refund for the amount paid for the canceled order.

Pricing

All prices displayed on the MARS PALACE website are listed in U.S. dollars unless otherwise stated.

Prices may be changed at any time. Price changes will not affect orders that have already been accepted.

Although we make every effort to ensure that product information and prices are accurate, occasional typographical, pricing, or listing errors may occur.

If an order has been placed at an incorrect price due to an obvious error, MARS PALACE may contact you regarding the error and may cancel the affected order and issue a full refund.

Payment

MARS PALACE offers payment methods made available through our website, which may include credit and debit cards, Apple Pay, PayPal, and other payment services.

By submitting an order, you confirm that you are authorized to use the payment method selected.

Payment must be successfully authorized before an order can be processed and shipped.

Payment processing may be handled by third-party payment providers. Your use of those services may also be subject to the provider's own terms and privacy policies.

Shipping

MARS PALACE ships orders to destinations made available at checkout.

Customers are responsible for providing an accurate and complete shipping address. MARS PALACE is not responsible for delays, failed deliveries, or additional shipping charges resulting from an incorrect or incomplete address provided by the customer.

Once an order has been shipped, delivery times may vary depending on the destination, shipping carrier, customs processing, weather, and other circumstances beyond our reasonable control.

Shipping estimates are estimates only and are not guaranteed delivery dates unless expressly stated otherwise.

International Orders

International customers may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

These charges are determined by the destination country and are separate from the product price and shipping charges paid to MARS PALACE.

Customers are responsible for understanding and paying any applicable customs, duties, taxes, or import charges.

MARS PALACE cannot guarantee how a destination country's customs authority will classify or assess an order.

Returns & Exchanges

Returns and exchanges are governed by the MARS PALACE Return & Exchange Policy, which forms part of these Terms & Conditions.

Customers are encouraged to review the Return & Exchange Policy before placing an order.

Handmade Products & Traditional Craftsmanship

MARS PALACE values the human hand and the traditional techniques behind our products.

Hand-block printed textiles may contain subtle variations in print alignment, color, texture, pattern, or application. Handmade items may likewise contain small variations that distinguish one piece from another.

These characteristics are inherent to the process of making by hand and are not, by themselves, considered defects.

We believe these details are part of the beauty, character, and individuality of handmade work.

Intellectual Property & Original Work

MARS PALACE is built around original design, traditional craftsmanship, and the preservation and reinterpretation of historical techniques. The creative work behind each collection is an important part of the MARS PALACE identity.

Unless otherwise stated, original content created for or owned by MARS PALACE is protected by applicable intellectual property laws.

This includes, but is not limited to:

• Original garment designs and silhouettes

• Original patterns, artwork, and illustrations

• Custom textile designs and commissioned artwork

• Hand-block print designs created specifically for MARS PALACE

• Product names and collection names

• Logos, trademarks, and other brand elements

• Product photography, campaign imagery, and styling created for MARS PALACE

• Website text, descriptions, and written content

• Graphics and other visual materials

• The MARS PALACE name and associated branding

The use of traditional techniques, historical motifs, cultural references, or public-domain subject matter does not diminish the protection afforded to MARS PALACE's original creative work, designs, artwork, photographs, written materials, or distinctive presentation.

Prohibited Use

Unless you have received prior written permission from MARS PALACE, you may not:

• Copy, reproduce, trace, recreate, or substantially imitate an original MARS PALACE design for commercial purposes

• Manufacture, sell, distribute, or promote garments or products based substantially on MARS PALACE's original designs

• Reproduce or commercially use MARS PALACE's original textile artwork or custom prints

• Copy or reproduce MARS PALACE photographs, illustrations, graphics, written content, or other original materials

• Use MARS PALACE designs or creative materials to create derivative commercial products

• Represent MARS PALACE's original work as your own

• Use the MARS PALACE name, logo, or branding in a manner that suggests an affiliation, endorsement, or partnership that has not been authorized

Purchasing a MARS PALACE garment or other product does not transfer ownership of the underlying design, artwork, pattern, print, photograph, or other intellectual property to the purchaser.

Inspiration & Traditional Craft

MARS PALACE draws inspiration from historical clothing, folk art, traditional craftsmanship, botanical imagery, mythology, and the visual language of different places and periods.

We recognize that many traditional techniques and historical motifs belong to broader cultural and artistic traditions and are not owned by MARS PALACE.

Our protection applies to the original creative expression developed by MARS PALACE, including our own designs, artwork, compositions, photographs, written materials, and commissioned work.

We believe in honoring the traditions that inspire us while also respecting the creative labor of contemporary artists, artisans, designers, and makers.

Permission & Collaboration

MARS PALACE is open to thoughtful collaboration and welcomes inquiries regarding the use of our original work.

If you would like to reproduce, reference, license, collaborate on, or otherwise use MARS PALACE intellectual property for commercial or promotional purposes, please contact us for written permission before doing so.

MARS PALACE reserves the right to determine whether and under what conditions permission may be granted.

Photography, Content & Sharing

MARS PALACE welcomes customers sharing their love of our garments and treasures.

You are welcome to share MARS PALACE photographs or your own photographs of MARS PALACE pieces on your personal social-media accounts for non-commercial purposes, provided that the content is not misleading, substantially altered, or presented as your own work.

When sharing MARS PALACE's original photography or other brand content, we kindly ask that you credit or tag MARS PALACE whenever possible.

MARS PALACE's original photographs, artwork, graphics, written content, designs, and other creative materials may not be used for commercial purposes without prior written permission.

This includes using MARS PALACE content to advertise, promote, sell, endorse, or otherwise commercially benefit another business, product, service, or brand.

MARS PALACE content may not be altered or used in a manner that removes or obscures MARS PALACE branding, suggests an unauthorized affiliation or endorsement, or misrepresents the source of the work.

MARS PALACE's photographs and other creative materials may not be used as a basis for reproducing, manufacturing, tracing, or commercially imitating MARS PALACE's original garment designs, patterns, artwork, textile designs, or other original creative work.

Members of the press, publications, bloggers, stylists, photographers, retailers, influencers, and other commercial or editorial partners who would like to use MARS PALACE imagery or other brand materials are welcome to contact us to request permission and approved assets.

We are always happy to see MARS PALACE pieces become part of our customers' stories; we simply ask that the creative work behind them be respected.

Website Use

You agree to use the MARS PALACE website only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the website.

You may not attempt to gain unauthorized access to the website, its systems, accounts, or data, or use the website in a manner that could harm MARS PALACE or its customers.

You may not use automated systems, bots, scraping tools, or similar methods to collect substantial amounts of website content or product information without prior written permission from MARS PALACE.

Third-Party Services & Links

The MARS PALACE website may contain links to or integrations with third-party services, including payment providers, shipping services, social media platforms, analytics services, and other websites.

MARS PALACE is not responsible for the content, policies, availability, security, or practices of third-party services.

Your use of third-party services may be subject to those providers' own terms and privacy policies.

Website Availability

We make reasonable efforts to keep the MARS PALACE website available and functioning properly. However, we cannot guarantee that the website will always be available, uninterrupted, secure, or free from errors.

We may temporarily suspend, modify, or discontinue portions of the website for maintenance, updates, improvements, or other operational reasons.

Disclaimer & Limitation of Liability

To the extent permitted by applicable law, MARS PALACE makes no warranties regarding uninterrupted website availability or that the website will always be free from errors or harmful components.

To the extent permitted by applicable law, MARS PALACE will not be responsible for indirect, incidental, consequential, special, or other losses arising from the use of our website or products beyond the remedies expressly provided by our policies.

Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

Governing Law

These Terms & Conditions are governed by the laws of the State of Ohio, without regard to conflict-of-law principles.

Any dispute arising from these Terms & Conditions or a purchase from MARS PALACE will be handled in accordance with applicable Ohio and United States law.

Changes to These Terms

MARS PALACE may update these Terms & Conditions from time to time as our business, website, products, or applicable legal requirements change.

When changes are made, the updated version will be posted on this page with a revised “Last Updated” date.

The version in effect at the time an order is placed will generally apply to that purchase.

Contact MARS PALACE

If you have questions about these Terms & Conditions, please contact MARS PALACE through the contact information provided on our website.

MARS PALACE
Renaissance of Old-World Charm

marspalace.shop@gmail.com